Refund Policy
Please review the withdrawal timelines and eligibility rules below to understand when and how refunds apply after registration.
1. Withdrawal Window
Players may withdraw from an event or event category after successful registration and payment, provided that the withdrawal is initiated immediately after registration but no later than the last day to withdraw as specified by the event organizer.
2. How to Withdraw
To initiate the withdrawal, players must access the withdrawal option in the registration panel within the event card, available in their player dashboard.
3. Refund Eligibility
Refunds will only be available if the player has opted for the withdrawal fee at the time of registration, amounting to 5% of the registration fee. In such cases, the withdrawal fee is non-refundable.
4. Contact & Support
For any questions or concerns regarding refunds, please contact us at xthlete@gmail.com.
